866.254.0000
Contact Us
Services
Services
View All Services
SOC & Attestations
SOC & Attestations
SOC 1 / SSAE 18 Examination
SOC 2 Examination
SOC 3 Examination
SOC for Supply Chain
SOC for Cybersecurity
SOC Essentials for Early-Stage Companies
C5 Attestation
CSA STAR Programs
Payment Card Assessments
Payment Card Assessments
PCI DSS Validation
PCI SSF
PCI P2PE Validation
PCI PIN Assessments
PCI 3DS Compliance
ISO Certifications
ISO Certifications
ISO 27001
ISO 42001
ISO 27701
ISO 9001
ISO 22301
ISO-20000-1
ISO 14001
ISO 45001
ISO 50001
Privacy Assessments
Privacy Assessments
Global CBPR & PRP Certification
GDPR Assessment
International Privacy Assessments
US State Privacy Assessments
Microsoft SSPA/DPR Assessment
Privacy Program Assessment
FERPA Assessment
EU Cloud Code of Conduct
Federal Assessments
Federal Assessments
FedRAMP®
CMMC / NIST SP 800-171
FISMA/NIST
ITAR
CJIS
IRAP
FTC Consent Decrees
DoD IL6
Healthcare Assessments
Healthcare Assessments
HITRUST Certification
HIPAA Compliance
HIPAA Express
EPCS-DEA Audits
Health Data Host (HDS) Certification
Penetration Testing
Penetration Testing
Application
Network
Mobile
Red Teaming
Social Engineering
Cloud
Physical
Hardware and IoT
Advanced Series
AI Red Teaming
Cybersecurity Assessments
Cybersecurity Assessments
Cloud Configuration Assessments
Ransomware Assessments
NIST Cybersecurity Framework Assessments
Schellman Software Security Assessment (S3A)
TISAX®
SWIFT Customer Security Programme
Internal Audit Co-Sourcing
Crypto and Digital Trust
Crypto and Digital Trust
Schellman Training
Schellman Training
Sustainability Services
Sustainability Services
AI Services
AI Services
Learning Center
Our Technology
About Us
About Us
About Us
Leadership Team
Leadership Team
Corporate Social Responsibility
Corporate Social Responsibility
Careers
Careers
Strategic Partnerships
Strategic Partnerships
ISO Certificate Directory
Contact Us

ISO Certifications

ISO 20000-1 Certification

Attaining ISO 20000 certification allows for organizational alignment of IT services and the business. Being able to design, implement, and monitor consistent and quality information technology service delivery helps in building customer trust and confidence. 

Contact a Specialist Build Your Compliance Roadmap

ISO 20000-1 Certification

ISO 20000-1 is the international standard for service management systems (SMS) and provides a framework for establishing, implementing, maintaining, and improving a service management system to ensure the effective delivery of IT services. Companies should get ISO 20000-1 certified to improve the quality, consistency, and reliability of their services.
iso-20000-1

Why ISO 20000-1?

The standard was developed to mirror the best practices described within the IT Infrastructure Library (ITIL) framework and is rooted in the elements of information technology service delivery in regards to design, implement, monitor, and continually improve the delivery of information technology services.

iso-20000-1
iso-20000

Demonstrate Your Dedication to Secure IT Services Management and Delivery

Getting ISO 20000-1 certified can help your organization:
  • Improved Service Quality and Consistency Ensures a systematic approach to managing IT services and helps maintain consistent service delivery aligned with customer and business needs.
  • Increased Customer Confidence and Satisfaction Demonstrates to your clients that you follow globally recognized best practices and your commitment to high-quality, responsive IT services.
  • Competitive Advantage ISO 20000-1 gives you a differentiator in competitive markets, especially in managed services or outsourcing.
  • Process Efficiency and Cost Reduction Promotes continual improvement and better resource management. Reduces downtime, rework, and inefficiencies – ultimately lowering operational costs.
iso-20000

Your ISO 20000-1 Specialist

Danny Manimbo

Danny Manimbo is a Principal with Schellman based in Denver, Colorado. As a member of Schellman’s West Coast/Mountain region management team, Danny is primarily responsible for leading Schellman's AI and ISO practices as well as the development and oversight of Schellman's attestation services. Danny has been with Schellman for 10 years and has over 13 years of experience in providing data security audit and compliance services.

Meet Danny Contact Us

Talk to a Practice Leader

866.254.0000

Contact a Specialist

4010 W Boy Scout Boulevard
Suite 600
Tampa, FL 33607

U.S. 1.866.254.0000

Outside the U.S.
1.813.288.8833

Resources
Company
Stay Up-to-Date

Sign up to receive Schellman's Weekly Read delivered every Friday morning.

© SchellmanPrivacy PolicyTerms of Use

“Schellman” is the brand name under which Schellman & Company, LLC and Schellman Compliance, LLC provide professional services. Schellman & Company, LLC and Schellman Compliance, LLC practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations and professional standards. Schellman & Company, LLC is a licensed certified public accounting firm (Florida license number AD62941) registered with the Public Company Accounting Oversight Board (PCAOB) that provides attest services to its clients, and Schellman Compliance, LLC provides nonattest cybersecurity and compliance professional services to its clients. Schellman Compliance, LLC is not a licensed CPA firm. Schellman & Company, LLC and Schellman Compliance, LLC are independently owned and are not liable for the services provided by any other entity providing services under the Schellman brand. Our use of the terms “our firm” and “we” and “us” and terms of similar import, denote the alternative practice structure conducted by Schellman & Company, LLC and Schellman Compliance, LLC.