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ISO Certifications

ISO/IEC 20000-1 Certification

Attaining ISO 20000 certification allows for organizational alignment of IT services and the business. Being able to design, implement, and monitor consistent and quality information technology service delivery helps in building customer trust and confidence.

Contact a Specialist Build Your Compliance Roadmap

ISO 20000-1 Certification

ISO 20000-1 is the international standard for service management systems (SMS) and provides a framework for establishing, implementing, maintaining, and improving a service management system to ensure the effective delivery of IT services. Companies should get ISO 20000-1 certified to improve the quality, consistency, and reliability of their services.

Why ISO 20000-1?

The standard was developed to mirror the best practices described within the IT Infrastructure Library (ITIL) framework and is rooted in the elements of information technology service delivery in regards to design, implement, monitor, and continually improve the delivery of information technology services.

iso-20000

Demonstrate Your Dedication to Secure IT Services Management and Delivery

Getting ISO 20000-1 certified can help your organization:

  • Improved Service Quality and Consistency Ensures a systematic approach to managing IT services and helps maintain consistent service delivery aligned with customer and business needs.
  • Increased Customer Confidence and Satisfaction Demonstrates to your clients that you follow globally recognized best practices and your commitment to high-quality, responsive IT services.
  • Competitive Advantage ISO 20000-1 gives you a differentiator in competitive markets, especially in managed services or outsourcing.
  • Process Efficiency and Cost Reduction Promotes continual improvement and better resource management. Reduces downtime, rework, and inefficiencies – ultimately lowering operational costs.
iso-20000

Your ISO 20000-1 Specialist

Danny Manimbo

Danny Manimbo is a Principal with Schellman based in Denver, Colorado. As a member of Schellman’s West Coast/Mountain region management team, Danny is primarily responsible for leading Schellman's AI and ISO practices as well as the development and oversight of Schellman's attestation services. Danny has been with Schellman for 10 years and has over 13 years of experience in providing data security audit and compliance services.

Meet Danny Contact Us

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“Schellman” is the brand name under which Schellman & Company, LLC and Schellman Compliance, LLC provide professional services. Schellman & Company, LLC and Schellman Compliance, LLC practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations and professional standards. Schellman & Company, LLC is a licensed certified public accounting firm (Florida license number AD62941) registered with the Public Company Accounting Oversight Board (PCAOB) that provides attest services to its clients, and Schellman Compliance, LLC provides nonattest cybersecurity and compliance professional services to its clients. Schellman Compliance, LLC is not a licensed CPA firm. Schellman & Company, LLC and Schellman Compliance, LLC are independently owned and are not liable for the services provided by any other entity providing services under the Schellman brand. Our use of the terms “our firm” and “we” and “us” and terms of similar import, denote the alternative practice structure conducted by Schellman & Company, LLC and Schellman Compliance, LLC.