The ISO 9001 standard is focused on quality and an organization’s approach to the design, planning, implementation, and monitoring of its products and services where consistency and quality are a must.
It is a valuable tool not only for any organization, specifically for SaaS and Cloud Solution providers, where customers not only expect but demand a high level of consistency and reliability from their service providers to address customer expectations in relation to service delivery.
We begin each project with your end goals in mind and to provide preparation for future key project activities. Effective communication and timely coordination of project planning activities are central to our methodology with our clients.
As one of the only US firms accredited by ANAB and UKAS accreditation bodies to perform certification assessments against ISO 27001. When you engage with us, you will receive a dedicated team that is certified and has exclusive experience in information technology and audit.
After the agreement is executed, the first phase of the engagement is planning. This is to ensure that Schellman and the Client are fully aware of the what, who, when, why, and how prior to the beginning of testing.
Proper planning is imperative to the success of a project. Schellman has standard processes to cover the important pieces of the engagement.
The kickoff is considered the start of the engagement. If needed, Schellman will schedule a call at the beginning of, or just prior to, the kickoff to finalize any outstanding items. Schellman will be available to the client with any questions.
By including communication prior to starting, Schellman ensures that no last-minute changes to the project or team have occurred and the Client has the plan prior to the testing and on-site visit.
Testing and gathering is the core of the compliance engagement. Due to the planning and understanding processes, this phase will be an accumulation of gathering the evidence needed for the objectives discussed.
Schellman has a no surprise policy and has daily contact with the stakeholders during the testing and gathering activities. Furthermore, Schellman will begin documentation of the draft deliverable to be able to provide it to the Client efficiently after this phase. The Client will have confidence the Schellman team has completed this phase timely and completely.
Schellman’s testing methodology ends with reporting, but the entire assessment is focused on creating a deliverable that is clear, concise, and accurate.
Schellman’s report takes into account the entire process and customizes a report for each Client. The draft report will be provided within 2 weeks of the last day of testing and gathering phase, and a final report will be provided within 30 days. This timing is unsurpassed by the industry.
Whether it is an ISO 27001 certification, SOC 2 examination or a FedRAMP assessment, companies are often challenged by the need to address customer requirements while ensuring a return on compliance investment.
The most important factor in scoping a potential assessment is understanding what deliverable the recipient (i.e. your customer or partner) is expecting.
Once we have scoped your environment and needs, there are several factors that contribute to Schellman’s pricing: