“Attaining ISO 20000 certification allows for organizational alignment of IT services and the business. Being able to design, implement, and monitor consistent and quality information technology serivce delivery helps in building trust and confidence of customers.”
An ISO 20000 certification can compliment other compliance efforts, such as ISO 27001, and utilizes the same management system foundation. Utilizing the same certification body for multiple ISO compliance efforts allows for audit efficiencies throughout the process and lessens the audit footprint that can be taxing for an organization and its resources. Our experienced professionals understand the information technology service delivery landscape and can apply their knowledge to an service delivery environment to allow for an assessment that not only addresses the requirements of ISO 20000 but also the unique processes that can be identified to improve information technology service delivery.
We begin each project with your end goals in mind and to provide preparation for future key project activities. Effective communication and timely coordination of project planning activities are central to our methodology with our clients.LEARN MORE ABOUT OUR PROCESS
Our Schellman teams have experience performing hundreds of ISO certifications.
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